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Online ID card function Change PIN

You can activate your online ID card function free of charge.

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Leistungsbeschreibung

Since 15.07.2017, the ID card has been issued as standard with an activated online ID function (also known as the eID function) to persons aged 16 and over; since 01.01.2021, EU citizens and nationals of the European Economic Area aged 16 and over can receive eID cards with an electronic proof of identity function. An activated eID function and PIN are required to be able to identify yourself online to companies and authorities.

If you have set your own PIN but forgotten it or misplaced the PIN letter, or if the online ID function has not yet been activated, you can either

  • use the electronic PIN reset and activation service (currently still in an initial beta version) or
  • contact your ID card or eID card authority.

With the help of the PIN reset service, holders of an ID card or eID card who have a registered address in Germany can reset the PIN of their online ID card themselves. Holders of an ID card with a German registration address can also activate the online ID card themselves. As eID cards can only be applied for from the age of 16 with an activated online ID card, this activation service is only available for ID cards that can also be held by persons who are not yet required to have an ID card, albeit without an activated online ID card, or which may have been issued with a deactivated eID function before 15.07.2017 due to the option available at that time.

The PIN reset and activation service is an additional offer; the option of activating the online ID card at the ID card or eID card authority or having a new PIN set there continues to exist.

You can request the PIN reset letter online.

You receive the letter in person via "POSTIDENT" delivery or pick it up at a post office branch within seven working days. In both cases, you identify yourself with an official and valid identification document (ID card or passport). For security reasons, the letter will then be delivered by mail as "registered mail, hand-delivered" to the registration address in Germany stored in the chip of the ID card or eID card.

You can also contact the identity card or eID card authority.

If you have forgotten your PIN or it has been blocked, please contact your ID card authority.

  • The following requirements apply to the person applying:

  • You are the holder of an identity card or an eID card.
  • When using the PIN reset and activation service:
    • You have a current registered address in Germany.
    • You need a suitable smartphone or reader.
    • AusweisApp2 must be installed.

Identity card

There are no fees to pay.

The text was automatically translated based on the German content.

Thuringian Ministry of the Interior and Local Affairs

01.09.2022

Zuständige Stellen

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Agency

Stadtverwaltung Gera - StadtService H35
Heinrichstraße 35
07545 Gera

Residents and documents

Registering/registering and deregistering an apartment

  • Application for a federal identity card
  • Passport application
  • Application for a child's passport
  • Official notarization
  • Application for certificate of good conduct/information from the central trade register
  • Registration certificates
  • Registration information (simple information from the current database)

Driving license

  • Creation - initial issue
  • Extension/renewal
  • Registration in accordance with the Professional Driver Qualification Act
  • Accompanied driving from 17
  • Exchange of driver's license/duty driver's license
  • Replacement driver's license after loss or theft
  • International driving license
  • Driver card

Vehicle registration/fine dust

  • Decommissioning
  • Change of address (relocation within Gera)
  • Issue of the fine dust sticker

Business/Taxes

  • Registration/change of address and deregistration of business
  • Payment of basic and dog tax
  • Registration/deregistration of dog tax
  • Replacement dog tax sticker

Social welfare

  • Issue and acceptance of various applications in the area of responsibility of the city of Gera
  • Issue of the social card
  • Notarization for GEZ exemption

Resident parking permit

  • First issue, change, extension of resident parking permit

General information

  • Acceptance and issue of lost property
  • Sale of rent index
  • Sale of various brochures
  • Sale of dog waste bags and AWV garbage bags
  • Sale of tokens FD Health
  • Application for green waste customer card
  • Issue of income tax forms
  • Issue and acceptance of EEG registration/deregistration forms
  • Application for disabled toilet key
  • Applications in accordance with the law for the protection of the population from animal dangers

Name change authority

  • Change of name under public law

Registry office

  • Information from the civil status registers
  • Issue of civil status certificates (birth certificate, marriage certificate, death certificate)
  • Issue of certificate of no impediment to marriage Marriage abroad
  • Marriage and civil partnership
  • Declaration of leaving the church
  • Recognition of paternity at the registry office
  • Change of name under civil law
  • Prefixing or adding a name to the married name
  • Re-adoption of a previously used surname
  • Change of name of a child (granting of name)
  • Changing the name of a child (renaming)
  • Changing the name of a child after receiving joint custody rights
  • Adaptation of foreign name forms to the German language

Specialist area of immigration law/citizenship

  • Asylum law matters
  • Issuing residence permits (residence permit, settlement permit)
  • Declaration of invitation and commitment
  • Issuance of citizenship cards
  • Naturalization

Residents and documents

  • Registration/change and deregistration of residence
  • Issue of registration certificate/residence certificate
  • Issuing a life certificate
  • Issue of household certificate
  • Issue of certificate of right to examine
  • Information from the population register
  • Official certification
  • Application for certificate of good conduct
  • Application for information from the central trade register
  • Application for documents
  • Transmission and information blocks
Telephone

0365 838-1900

Fax

0365 838-1901

Email

Stadtservice@gera.de

WWW

CityService H35

De-mail

info@gera.de-mail.de

Opening Hours

Monday 09:00 - 15:00

Tuesday 09:00 - 18:00

Wednesday 09:00 - 13:00

Thursday 09:00 - 18:00

Friday 09:00 - 15:00

Saturday 09:00 - 13:00

Book an appointment online

Public Transportation

StopHeinrichstraße

Busalle Buslinien

Tramwayalle Straßenbahnlinien

Parking Lot

Parking PlaceParkhaus in den Gera Arcaden

Fees: Yes

Elevator

No

Wheelchair Accessible

Yes